SERVICE

ALWAYS THE BEST

You chose Winterhalter to deliver the best Warewasher. So why would you rely on another company to deliver the service? Always reliable, always competitive, always using original parts, always the best from Winterhalter.

SERVICE HOTLINE
Are you experiencing a problem with your warewasher? Our service technicians will ensure that your equipment is operational as soon as possible and delivering perfect wash results. Allowing you to concentrate on your business and serving your guests.
 

What we do

Collaboration

We'll work closely with you to fix issues before they happen - at a time to suit you.

Training

Ad-hoc and ongoing training for you and your staff to reduce avoidable call-outs.

First-Time Fix

Using Connected Wash, we can ensure the right tools and spares are brought to the job.

Eliminating hidden costs

Using industry-first payment models and ensuring your machine stays running.

Innovative Technology

Staying connected to ensure problems are fixed before they even happen.

Asset Management

We've made it easier than ever to monitor a number of machines using our Connected Wash technology.


At Winterhalter, we are proud of the quality of our warewashers and aim to guarantee perfect wash results for our customers day in, day out. That’s why we and our partners are here to help, ensuring first-class service before and after your purchase. With well-trained technicians, preventative maintenance packages and a proactive approach to service.

Ralph Winterhalter, CEO and Owner Winterhalter Group

MAINTENANCE

TOTAL CARE

EFFECTIVE PREVENTATIVE
MAINTENANCE

Total Care maintenance plans are the proactive approach to achieve effective, efficient, reliable and longer lasting equipment.

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CONNECTED WASH

INNOVATIVE
TECHNOLOGY

Connected Wash can identify the areas where there is potential for optimisation and fix issues before they even happen.

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SERVICE CONTRACTS

CONTRACTS DESIGNED
TO SUIT YOU

Machines that are inspected and serviced regularly will run better, save water, energy and deliver optimal results. Ensure that your machine is given the best life using our maintenance packages.

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CONNECTED WASH

Making the washing process transparent. Identifying the areas where there is potential for optimisation. Improving workflow. CONNECTED WASH makes possible what was previously impossible: by connecting the warewasher to a network, the key operating data can be analysed and evaluated – to optimise the washing process in a targeted way. For perfect wash results in combination with maximum safety and optimal efficiency. CONNECTED WASH is available as an option for warewashers in the UC, PT and UF series.

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DOWNLOAD CENTRE

Brochures. Operating instructions. Safety data sheets. You will find these and many other documents in the Winterhalter download centre. Always up-to-date.

Download centre


ADVICE


Do you have any questions about our products, finance options or general hygiene? Do you need advice with planning your kitchen or organising your washing process? Our experts are on hand to provide you with advice or assistance.

Contact form
SERVICE HOTLINE


Whether you have a problem with your machine, you need spare parts or you have a question about our maintenance contracts, we are here to help.

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